Data protection declaration

Name and contact details of the person in charge:

Katja Rothe

This data protection declaration provides information about the processing of personal data on the website of:

CIC Cochlear Implant Centrum Berlin-Brandenburg gGmbH

Werner-Otto-Haus
Paster-Behrens-Str. 81
12359 Berlin

Tel. +49 (0) 30 60 97 16 0

External data protection officer:

Karsten Witt cic@dsb-email.de

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this data protection declaration.

Anonymous data collection

You can visit our websites without giving any personal information. We do not store any personal data in this context. In order to improve our services, we only evaluate statistical data that do not allow us to draw conclusions about you personally.

Collection, processing and use of personal data

The personal data provided by you (title, name, e-mail address, street/house number, postal code/city, additional address, state) will only be processed by us in accordance with the provisions of German data protection regulation. We collect personal data (details of personal or factual circumstances of a specific or identifiable natural person) only to the extent provided by you.
The processing and use of your personal data takes place for the fulfilment and processing of your request as well as for the processing of your inquiries. After completion of the contract, all personal data are first stored under consideration of tax and commercial retention periods and then deleted after the deadline, unless you have consented to further processing and use.

Transfer of personal data

Your data will not be transferred to third parties without your explicit consent. Excluded from this are only our service partners, which we need to process the contractual relationship. In these cases, we strictly observe the provisions of Art. 6 para. 1 sentence 1 of the GDPR. In other cases, personal data will not be passed on to third parties.
Please note that data transmission on the Internet (e.g. in email communication) may have security gaps. It is not possible to guarantee that data is completely protected against third-party access.

Cookies

Some of the Internet pages use so-called cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognise your browser when you next visit the site.
You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Server log files

When the website www.cic-berlin-brandenburg.de is accessed, the Internet browser used by the visitor automatically sends data to the server of this website and stores it in a log file for a limited period of time. Until the automatic deletion, the following data is stored without further input by the visitor:

• IP address of the visitor’s device
• Date and time of access by the visitor
• Name and URL of the page visited by the visitor
• Website from which the visitor accesses our website (so-called referrer URL)
• Browser and operating system of the visitor’s device and the name of the access provider used by the visitor

The processing of these personal data is justified in accordance with Article 6 (1) (1) (f) GDPR. The operator of this website has a legitimate interest in data processing for this purpose,

• to establish the connection to the website quickly,
• to enable a user-friendly application of the website
• to identify and ensure the safety and stability of the systems and
• to facilitate and improve the administration of the website

The processing does not take place expressly for the purpose of gaining knowledge about the identity of the visitor of the website.
These data cannot be assigned to specific persons. These data are not combined with other data sources. We reserve the right to check these data subsequently if we become aware of concrete indications of an illegal use.

Contact form

If you send us queries using the contact form, we will store your information from the query form, including the contact data provided therein, for the purpose of processing your query and in case of follow-up questions. We will not pass on this data without your consent.

SSL encryption

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as login and e-mail traffic, which you send to us as the site operator. You can recognise an encrypted connection by the change in the address line of the browser from “http://” to “https://” and the lock symbol in your browser line.
If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

Google Maps

This website uses Google Maps API to display geographical information visually. When using Google Maps, Google also collects, processes and uses data about the use of map features by visitors. Further information about data processing by Google can be found here: https://www.google.com/intl/de-DE/policies/privacy/ You can also change your personal Data Protection settings in the Data Protection Centre.

Google webfonts

This page uses so-called web fonts to display the font. These are provided by Google (https://www.google.com/webfonts/). To do this, when you visit our page, your browser loads the required web font into your browser cache. This is necessary so that your browser can also show an optically improved representation of our texts. If your browser does not support this feature, your computer will use a standard font for display.
More information about Google Web fonts can be found under https://developers.google.com/fonts/faq?hl=de-DE&csw=1
General information on data protection at Google can be found under https://www.google.com/intl/de-DE/policies/privacy/

Right to information, deletion, restriction, blocking

You may request information from us as to whether your personal data is processed by us. There is no right to information if the provision of the requested information would violate the duty of confidentiality pursuant to § 83 Tax Consultancy Act or if the information must be kept secret for other reasons, in particular due to the overriding legitimate interest of a third party. Deviating from this, there may be an obligation to provide the information if your interests outweigh the interests of secrecy, in particular taking into account any imminent damage. Furthermore, the right to information is excluded if the data are only stored because they may not be deleted due to legal or statutory retention periods or exclusively serve purposes of data protection or data protection control, provided that the provision of information would require a disproportionately high effort and processing for other purposes is excluded by suitable technical and organisational measures. If the right to information is not excluded in your case and your personal data are processed by us, you can ask us for information about the following details:

• Purposes of the processing
• Categories of personal data processed by you
• the existence of a right to correct, delete or restrict the processing of personal data concerning you or to object to such processing
• the existence of a right of appeal to a data protection supervisory authority
• if the personal data has not been collected from you as the data subject, the available information about the origin of the data
• if necessary, in the case of transmission to recipients in third countries where there is no decision of the EU Commission on the adequacy of the level of protection under Article 45 (3) GDPR, information is provided on the appropriate safeguards pursuant to Article 46 (2) GDPR for the protection of personal data

You have a right of deletion (“right to be forgotten”), unless the processing is necessary to exercise the right of freedom of expression, the right to information, to comply with a legal obligation or to carry out a task which is in the public interest and one of the following reasons applies:

• The personal data are no longer necessary for the purposes for which they were processed
• The basis of justification for the processing was exclusively your consent, which you have revoked
• You have filed an objection to the processing of your personal data, which we have made public
• You have objected to the processing of personal data that we have not made public and there are no overriding legitimate grounds for processing
• Your personal data has been processed unlawfully
• The personal data must be deleted in order to fulfil a legal obligation that we are subject to

You may instruct us to restrict the processing if one of the following reasons applies:

• You disagree with the accuracy of the personal data. In this case, the restriction may be required for the duration that enables us to verify the accuracy of the data
• The processing is unlawful and you require the restriction of the use of your personal data instead of deletion
• We no longer need your personal data for the purposes of processing, but you do need them to assert, exercise or defend legal claims
• You filed an objection pursuant to Art. 21 para. 1 GDPR. The restriction of processing may be required as long as it is not yet clear whether our justified reasons outweigh your reasons

Restriction of processing means that personal data will only be processed with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest. Before we remove this restriction, we are obliged to inform you.

Data transferability

You have a right to data transferability if the processing is based on your consent (Article 6 (1) (1) (a) or Article 9 (2) (a) GDPR) or a contract of which you are a contracting party and the processing is carried out using automated procedures. The right to data transferability in this case includes the following rights, provided that this does not affect the rights and freedoms of others: You may require us to receive the personal information you provide us in a structured, common and machine-readable format. You have the right to pass this data on to another person in charge without hindrance on our part. If technically feasible, you may request us to transfer your personal information directly to another person in charge.

Objection

If the processing is based on Article 6 (1) (1) (e) GDPR (fulfilment of a task in the public interest or in the course of public authority) or on Article 6 (1) (1) (f) GDPR (legitimate interest of the data controller or a third party), you have the right to object at any time to the processing of personal data relating to you for reasons arising from your particular situation. This also applies to profiling based on Article 6 (1) (1) (e) or (f) GDPR. After exercising the right of objection, we will no longer process your personal data unless we can prove compelling grounds for processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
You may at any time object to the processing of personal data concerning you for direct marketing purposes. This also applies to profiling, which is related to such direct mail. After exercising this right of objection, we will no longer use the personal data concerned for direct marketing purposes. You have the option of informing us of your objection informally by telephone, e-mail, fax or at the postal address listed at the beginning of this data protection declaration.

Revocation of consent

You have the right to revoke your consent at any time with effect for the future. The revocation of consent can be communicated informally by telephone, by e-mail, if necessary, by fax or to our postal address. The revocation does not affect the lawfulness of the data processing which has taken place on the basis of consent until receipt of the revocation. Upon receipt of the revocation, the data processing, which was based solely on your consent, is set.

Complaint

If you believe that the processing of personal data concerning you is unlawful, you may lodge a complaint with a data protection supervisory authority responsible for the place of your stay or work or for the place of the alleged infringement.

Objection to advertising mails

The use of contact details, published in the context of the obligation to provide publication details under German law, to send advertising and information materials that were not expressly solicited is hereby prohibited. The website operators expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, for example through spam emails.

Status and updating of this data protection declaration

This data protection declaration is valid as of May 25, 2018. We reserve the right to update the data protection declaration in due course in order to improve data protection and/or adapt it to changes in official practice or jurisdiction.